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Questions? We're Here to Help

We know that moving can feel overwhelming. 

That’s why we’ve answered some of the most common questions about our services, process, and approach - so you can feel confident every step of the way.

What services do you offer?

We have a full suite of services to support you

We offer full-service move management, including planning, packing, downsizing, coordinating movers, unpacking, organizing, and setting up your new space - all tailored to your needs.

Do you provide packing and unpacking support?

Absolutely!

We carefully pack your belongings with care and efficiency, and we’re there at your new home to unpack and set things up so you feel settled right away.

Can you help with downsizing or decluttering?

Yes

We offer gentle, hands-on support to sort, simplify, and decide what to keep, donate, or discard—always with your comfort and pace in mind.

Do you coordinate with moving companies?

We do

We work with trusted, local movers and manage the logistics so you don’t have to worry about a thing.

How much notice do you need to schedule a move?

We're flexible

We recommend reaching out as early as possible, but we understand life happens. Contact us to discuss your timeline—we’ll do our best to accommodate your needs.

Do you offer free consultations?

Yes!

We provide free, no-obligation consultations to understand your needs and explain how we can help.

How is your service tailored for seniors?

Our entire approach is senior-focused

We prioritize comfort, safety, and clear communication, and we work at your pace with kindness and respect throughout the process.

Can you assist with donations or disposal of unwanted items?

Yes

We can handle coordination for donation pickups, recycling, and junk removal as part of your move.

Do you work with retirement homes or senior residences?

Yes

We regularly coordinate with local retirement communities and understand their procedures, making the move-in process smoother for everyone involved.

Are your services available to family members managing a move from out of town?

Yes

We offer regular updates, virtual check-ins, and full coordination to support families managing moves remotely.

Is your team trained to work with seniors with mobility or memory challenges?

Yes

Our team brings patience, understanding, and experience to every move, and we’re happy to adapt our services to meet specific health or accessibility needs.

Do you provide storage solutions?

We can definitely help

While we don’t offer storage directly, we can help you find and arrange trusted short- or long-term storage options locally.

How much do your services cost?

Every move is unique

We offer customized estimates based on your specific needs and services. Contact us for a free consultation and personalized quote.

Do you work weekends or evenings?

Yes

Yes, we offer flexible scheduling—including evenings and weekends—to fit your timeline and reduce disruption.

What areas do you serve?

We're in your community!

We proudly serve Waterloo Region and surrounding communities including Kitchener, Waterloo, Cambridge, Guelph, and more.